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**Shipping and Delivery Policy for Verma Offset**
**Effective Date:** 23-12-2024
At Verma Offset, we are committed to ensuring that your orders are delivered to you efficiently and on time. This Shipping and Delivery Policy outlines how we handle the shipping, delivery, and tracking of physical goods purchased through our services.
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**1. Regions We Service**
1.1. **Domestic Shipping:**
We deliver to all major cities and towns across India. Remote or rural areas may have limited delivery options, and delivery times may vary.
1.2. **International Shipping:**
Currently, we do not offer international shipping. Our services are limited to India.
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**2. Shipping Costs**
2.1. Shipping charges are calculated based on the weight, dimensions, and destination of the package.
2.2. The shipping cost will be displayed during checkout before you complete your purchase.
2.3. Free shipping may be offered on specific products or promotional campaigns, as indicated on the Website.
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**3. Shipping Times**
3.1. Orders are typically processed and dispatched within **2-3 business days** after confirmation and payment.
3.2. Delivery timelines depend on the destination and shipping method selected:
– **Standard Shipping:** 7-10 business days.
– **Express Shipping:** 4-5 business days (additional charges apply).
3.3. Delays may occur due to unforeseen circumstances, such as holidays, natural disasters, or courier service disruptions. We will notify you in such cases.
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**4. Order Tracking**
4.1. Once your order is dispatched, you will receive a confirmation email or SMS with a tracking number and a link to track your shipment.
4.2. You can also log in to your account on our Website to view the tracking details.
4.3. If you encounter any issues while tracking your order, please contact our customer support team.
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**5. Packaging and Handling**
5.1. All orders are carefully packed to ensure that your items reach you in perfect condition.
5.2. In case of damage during transit, please contact us immediately with photographic evidence.
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**6. Failed Delivery Attempts**
6.1. If the courier service is unable to deliver your order after multiple attempts, the package will be returned to us.
6.2. Additional charges may apply for reshipping the returned order.
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**7. Undeliverable Locations**
7.1. In rare cases where delivery is not possible due to limitations of courier services, we will notify you and provide alternative solutions, such as shipping to a different address or refunding the order.
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**8. Contact Us**
For questions or concerns about shipping and delivery, please reach out to us:
**Verma Offset**
Email: support@vermaoffset.com
Phone: 05872-315516
Address: Gotiyabag, Purani Joot Mandi, Gola Road, Lakhimpur-Kheri, Uttar Pradesh-262701
We are here to assist you with any issues related to shipping or delivery.